INTRODUCTION

Website Access & General Terms & Policies. Our website address is: https://relationshiptoolshop.com.

Ownership of Relationship Toolshop® Blog Network and E-Learning Library (Podia) Content

Relationship Toolshop® International Training Institute, LLC (RTITI), oversees several subsidiary companies, including Parent’s Toolshop® Consulting (PTC), which delivers training services, and Ambris Publishing (AP), which publishes its resources. It also has other “niche” subsidiary divisions of the parent company, such as Foster Parents Toolshop®, Conscious Parents Toolshop®, and Christian Toolshop®, with more joining our company every year. These policies apply to ALL  Toolshop®-branded companies and subsidiaries.

When you access our e-learning library (set up on Podia) or any of our websites on our network of WordPress blogs, which all have “Toolshop” domain names, such as ParentsToolshop.com/org, you are accessing content owned, operated, and maintained by Relationship Toolshop® International Training Institute, LLC (RTITI). RTITI is responsible for meeting all legal mandates and requirements set forth by Podia, the FCC, and international internet laws.

When you access any public or private area of our website network or e-learning library, you are also agreeing to our internal legal policies. These policies apply to each and all of our domains, websites, and e-learning platforms in addition to any terms or laws that supersede ours (like the FCC and Podia’s terms). You will know which websites are in our network because there will be a Copyright statement at the bottom of each page with a link to these legal policies.

Relationship Toolshop® International Training Institute, LLC (RTITI) uses two platforms for their websites: We use WordPress for our informational webpages and blog articles. We use Podia to provide an “e-library” containing all our resources, e-commerce, and memberships; those require logins to remain secure. Our policies state what our intention is and what we want to do. To the degree that we have choices about the technology used in these platforms, we choose high-security options that protect our visitors and customers’ information while allowing a fast, smooth experience for our visitors that benefits them most. To know specifics about each platform’s policies and practices, which could supersede our preferences because we are not in control of their technology, see their policies: WordPress offers only recommendations and Podia has privacy and terms for those of us who use their platform to deliver our e-learning resources, memberships, online courses, digital downloads, and more. When you access one of these resources, you agree to both our terms (below) and their terms (the technology of their platform). Keep this in mind if you read the remaining policies.

Implicit Agreement

BY USING THIS WEBSITE, BLOG, E-MAILS, VIDEOS, OR ANY OF OUR PROGRAMS, SERVICES, OR PRODUCTS, YOU IMPLICITLY SIGNIFY YOUR AGREEMENT TO ALL PARTS OF THE FOLLOWING DISCLAIMERS, POLICIES AND AGREEMENTS, AND ARE AGREEING TO BE LEGALLY BOUND BY THESE TERMS.

Updates

PLEASE NOTE THAT THE CONTENT OF THESE POLICIES CAN CHANGE WITHOUT PRIOR NOTICE. YOU ARE SOLELY RESPONSIBLE FOR STAYING UP-TO-DATE AND ADHERING TO THE MOST CURRENT VERSION OF OUR POLICIES.

Subsections

See the menu to the left to see the sub-sections of our legal terms.
If you have any questions or concerns, please contact our support team.

General Disclaimer

The information contained in the Relationship Toolshop® blog network (all “Toolshop” branded websites) is owned, operated, and maintained by Relationship Toolshop® International Training Institute, LLC. These sub-domains are subsidiary divisions and companies of RTITI.

RTITI websites are for general information purposes only. The information is provided by RTITI and its content contributors and representatives. While we strive to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to RTITI websites or the information, products, services, or related graphics contained on RTITI websites for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of RTITI network websites.

Through RTITI you can link to other websites which are not under the control of RTITI. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep RTITI network websites up and running smoothly. However, RTITI takes no responsibility for, and will not be liable for RTITI being temporarily unavailable due to technical issues beyond our control.

Terms of Service

PLEASE READ! RELATIONSHIP TOOLSHOP® INTERNATIONAL TRAINING INSTITUTE, LLC (HENCEFORTH REFERRED TO HEREIN AS “RTITI” ) REQUIRES CONSIDERATION FOR AND AS A CONDITION OF ALLOWING YOUR USE OF ANY OF THE E-LEARNING LIBRARIES OR WEBSITES IN ITS BLOG NETWORK (ANYTHING ONLINE WITH “TOOLSHOP” AS PART OF THE SITE OR DOMAIN NAME, SUCH AS PARENTSTOOLSHOP.COM/ORG, ETC.) THESE TERMS OF SERVICE AND LEGAL POLICIES WILL REFER BACK TO THESE RELATIONSHIP TOOLSHOP® LEGAL POLICIES.)

BY ACCESSING OR USING ANY WEBSITE AFFILIATED WITH OR USED BY RTITI, YOU REPRESENT THAT YOU HAVE THE FULL AUTHORITY TO ACT TO BIND YOURSELF, ANY THIRD PARTY, COMPANY, OR LEGAL ENTITY, AND THAT YOUR USE AND/OR INTERACTION, AS WELL AS CONTINUING TO USE OR INTERACT, WITH THE SITE CONSTITUTES YOUR HAVING READ AND AGREED TO THESE TERMS OF USE AS WELL AS OTHER AGREEMENTS THAT WE MAY POST ON THE SITE.

BY VIEWING, VISITING, USING, OR INTERACTING WITH ANY WEBSITE AFFILIATED WITH RTITI  OR WITH ANY BANNER, POP-UP, OR ADVERTISING THAT APPEARS ON IT, YOU ARE AGREEING TO ALL THE PROVISIONS OF THIS TERMS OF USE POLICY AND THE PRIVACY POLICY OF ANY WEBSITE AFFILIATED WITH RTITI .

ALL DOMAINS ARE OWNED BY RTITI AND WEBSITES AFFILIATED WITH RTITI  RESERVE THE RIGHT TO DENY ACCESS TO ANY PERSON OR VIEWER FOR ANY LAWFUL REASON. UNDER THE TERMS OF THE PRIVACY POLICY, WHICH YOU ACCEPT AS A CONDITION FOR VIEWING, ANY WEBSITE AFFILIATED WITH RTITI  IS ALLOWED TO COLLECT AND STORE DATA AND INFORMATION FOR THE PURPOSE OF EXCLUSION AND MANY OTHER USES.

THIS TERMS OF USE AGREEMENT MAY CHANGE FROM TIME TO TIME. VISITORS HAVE AN AFFIRMATIVE DUTY, AS PART OF THE CONSIDERATION FOR PERMISSION TO ACCESS ANY WEBSITE AFFILIATED WITH RTITI , TO KEEP THEMSELVES INFORMED OF SUCH CHANGES BY REVIEWING THIS TERMS OF USE PAGE EACH TIME THEY VISIT ANY WEBSITE AFFILIATED WITH RTITI .

PARTIES TO THE TERMS OF USE AGREEMENT

Visitors, viewers, users, subscribers, members, affiliates, or customers, collectively referred to herein as “Visitors,” are parties to this agreement. Any website or e-learning library run by RTITI and its owners and/or operators are parties to this agreement, herein referred to as “Website.”

USE OF INFORMATION FROM OUR WEBSITES & E-LEARNING PLATFORMS

UNLESS YOU HAVE ENTERED INTO AN EXPRESS WRITTEN CONTRACT WITH THIS WEBSITE OR ITS OWNERS TO THE CONTRARY, VISITORS, VIEWERS, SUBSCRIBERS, MEMBERS, AFFILIATES, OR CUSTOMERS HAVE NO RIGHT TO USE THE INFORMATION IN THIS WEBSITE, ESPECIALLY THE SECURE CONTENT AREAS THAT CONTAIN DIGITAL PRODUCTS AND PROGRAMS, IN A PERSONAL OR PRIVATE, COMMERCIAL OR PUBLIC SETTING; THEY HAVE NO RIGHT TO BROADCAST IT, COPY IT, SAVE IT, PRINT IT, SELL IT, REPURPOSE OR “CURATE” IT, OR PUBLISH ANY PORTIONS OF THE CONTENT OF THIS WEBSITE. BY ACCESSING THE CONTENTS OF THIS WEBSITE, YOU AGREE TO THIS CONDITION OF ACCESS AND YOU ACKNOWLEDGE THAT ANY UNAUTHORIZED USE IS UNLAWFUL AND MAY SUBJECT YOU TO CIVIL OR CRIMINAL PENALTIES. AGAIN, THE VISITOR HAS NO RIGHTS WHATSOEVER TO USE THE CONTENT OF, OR PORTIONS THEREOF, INCLUDING ITS DATABASES, INVISIBLE PAGES, LINKED PAGES, UNDERLYING CODE, OR OTHER INTELLECTUAL PROPERTY THE SITE MAY CONTAIN, FOR ANY REASON OR FOR ANY USE WHATSOEVER.

In recognition of the fact that it may be difficult to quantify the exact damages arising from infringement of this provision, visitor agrees to compensate the owners of any website affiliated with RTITI with liquidated damages in the amount of U.S.A. $100,000, or, if it can be calculated, the actual costs and actual damages for breach of this provision, whichever is greater. Visitor warrants that he or she understands that accepting this provision is a condition of accessing any website affiliated with RTITI  and that accessing any website affiliated with RTITI constitutes acceptance.

OWNERSHIP OF WEBSITE OR RIGHT TO USE, SELL, PUBLISH CONTENTS OF THIS WEBSITE

The website and its contents are owned or licensed by the website’s owner. Material contained on the website must be presumed to be proprietary and copyrighted. Visitors have no rights whatsoever in the site content. Use of website content for any reason is unlawful unless it is done with express contract or permission of the website.

HYPERLINKING TO SITE, CO-BRANDING, “FRAMING,” “CONTENT CURATION,” AND REFERENCING SITE PROHIBITED

Unless expressly authorized by the website and in compliance with our linking policy, no one may hyperlink this site, or portions thereof, (including, but not limited to, logotypes, trademarks, branding or copyrighted material) for any reason. Furthermore, you are not permitted to reference the URL (website address) of this website or any page of this website in any commercial or non-commercial media without express permission from us and in compliance with our linking policy. Nor are you allowed to ‘frame’ the site. (“Framing” is the process of allowing a user to view the contents of one website while it is framed by information from another site, like the “picture-in-picture” feature offered on some televisions.) In addition, no one may use content from this site for a “curated” website or article/post that uses “content curation.” Any references to content found on this site must be referenced according to U.S. Copyright laws, in proper citations, with links back to the website and page from which the content was found. Under no circumstances may content from any secure area of the website, particularly where digital products and resources are delivered, be used on any other website in any way.

You specifically agree to cooperate with the Website to remove or deactivate any such activities and be liable for all damages arising from violating this provision. In recognition of the fact that it may be difficult to quantify the exact damages arising from infringement of this provision, you agree to compensate the owners of any website affiliated with RTITI with liquidated damages in the amount of U.S. $100,000, or, if it can be calculated, the actual costs and actual damages for breach of this provision, whichever is greater. You warrant that you understand that accepting this provision is a condition of accessing any website affiliated with RTITI and that accessing any website affiliated with RTITI constitutes acceptance.

DISCLAIMER FOR CONTENTS OF SITE

Any website affiliated with RTITI disclaims any responsibility for the accuracy of the content appearing at, linked to, or mentioned on any website affiliated with RTITI. While we strive to provide only accurate research-based information and keep it updated, inaccuracies may develop over time of which we are unaware. Therefore, Visitors assume all risks relating to viewing, reading, using, or relying upon this information.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

DISCLAIMER FOR HARM CAUSED TO YOUR COMPUTER OR SOFTWARE FROM INTERACTING WITH THIS WEBSITE OR ITS CONTENTS.

We assume no responsibility for damage to the computers or software of the visitor or any person the visitor subsequently communicates with from corrupting code or data that is inadvertently passed to the visitor’s computer. Again, visitor views and interacts with this site, or banners or pop-ups or advertising displayed thereon, at his own risk. Visitor assumes all risk of viruses, worms, or other corrupting factors.

DISCLAIMER FOR HARM CAUSED BY DOWNLOADS

Visitor downloads information from this site at their own risk. Website makes every effort to provide clean digital files and has no intention of doing anything otherwise. Nevertheless, we can make no warranty that downloads are free of corrupting computer codes, including, but not limited to, viruses and worms.

LIMITATION OF LIABILITY

By viewing, using, or interacting in any manner with this site, including banners, advertising, or pop-ups, downloads, and as a condition of the website to allow his lawful viewing, Visitor forever waives all right to claims of damage of any and all description based on any causal factor resulting in any possible harm, no matter how heinous or extensive, whether physical or emotional, foreseeable or unforeseeable, whether personal or commercial in nature. For any jurisdictions that may now allow for these exclusions our maximum liability will not exceed the amount paid by you, if any, for using our website or service.

Additionally, you agree not to hold us liable for any damages related to issues beyond our control, including but not limited to, acts of God, war, terrorism, insurrection, riots, criminal activity, natural disasters, disruption of communications or infrastructure, labor shortages or disruptions (including unlawful strikes), shortages of materials, and any other events which are not within our control.

INDEMNIFICATION

Visitor agrees that in the event he causes damage to us or a third party as a result of or relating to the use of any website affiliated with RTITI, Visitor will indemnify us for, and, if applicable, defend us against, any claims for damages.

SUBMISSIONS

Visitor agrees as a condition of viewing, that any communication between Visitor and Website is deemed a submission. All submissions, including portions thereof, graphics contained thereon, or any of the content of the submission shall become the exclusive property of the Website and may be used, without further permission, for commercial use without additional consideration of any kind. Visitor agrees to only communicate that information to the Website, which it wishes to forever allow the Website to use in any manner as it sees fit. “Submissions” is also a provision of the Privacy Policy.

NOTICE

No additional notice of any kind for any reason is required to be given to Visitor and Visitor expressly warrants an understanding that the right to notice is waived as a condition for permission to view or interact with the website.

DISPUTES

As part of the consideration that the Website requires for viewing, using or interacting with this website, Visitor agrees to use binding arbitration for any claim, dispute, or controversy (“CLAIM”) of any kind (whether in contract, tort or otherwise) arising out of or relating to this purchase, this product, including solicitation issues, privacy issues, and terms of use issues.

Arbitration shall be conducted pursuant to the rules of the American Arbitration Association which are in effect on the date a dispute is submitted to the American Arbitration Association. Information about the American Arbitration Association, its rules, and its forms are available from the American Arbitration Association, 335 Madison Avenue, Floor 10, New York, New York, 10017-4605. Hearing will take place in the city or county of the owner of RTITI .

In no case shall the viewer, visitor, member, subscriber or customer have the right to go to court or have a jury trial. Viewer, visitor, member, subscriber or customer will not have the right to engage in pre-trial discovery except as provided in the rules; you will not have the right to participate as a representative or member of any class of claimants pertaining to any claim subject to arbitration; the arbitrator’s decision will be final and binding with limited rights of appeal.

The prevailing party shall be reimbursed by the other party for any and all costs associated with the dispute arbitration, including attorney fees, collection fees, investigation fees, travel expenses.

JURISDICTION AND VENUE

If any matter concerning this purchase shall be brought before a court of law, pre- or post-arbitration, Viewer, visitor, member, subscriber or customer agrees to that the sole and proper jurisdiction to be the state and city declared in the contact information of the web owner unless otherwise here specified. In the event that litigation is in a federal court, the proper court shall be the closest federal court to the owner of RTITI ‘s address.

APPLICABLE LAW

Viewer, visitor, member, subscriber or customer agrees that the applicable law to be applied shall, in all cases, be that of the state of the owner of RTITI .

CONTACT INFORMATION

The Seller of this product is:
Mailing address:
Relationship Toolshop® International Training Institute, LLC
World Headquarters: P.O. Box 343
Springboro, OH 45066
USA
Contact Email: support at relationship toolshop dot com, All Rights Reserved.

Privacy Policy

All websites and online learning sites owned or operated by Relationship Toolshop® and its subsidiary niche divisions (herein referred to as “RTITI-owned domains”) understand that privacy online is important to users of our Site, especially when conducting business. This statement governs our privacy policies with respect to those users of the Site (“Visitors”) who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered by Relationship Toolshop® International Training Institute, LLC (RTITI ) and its subsidiary divisions (<Niche> Toolshop®) (collectively, “Services”) (“Authorized Customers”).

“Personally Identifiable Information”

Refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address, and credit card information. Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.

What Personally Identifiable Information is collected?

The e-learning platforms we use (i.e. Podia) collect basic user profile information from all of members who have chosen to create an account, to access purchases and secure content. This website and its membership platform do not collect any financial or legal information from its visitors. This is the only information directly collected by this website.

What organizations are collecting information?

In addition to our direct collection of information, our third-party service vendors collect and secure data to provide secure contact database management services (email lists services such as Podia or MailChimp) and secure order processing (i.e. PayPal, Stripe). We do not control how these third parties use such information, but we do ask them to disclose how they use personal information provided to them by Visitors and Authorized Customers. We also verify they follow all international laws and have had no history of security breaches. Some third parties may be intermediaries that act solely as links in the distribution chain and do not store, retain, or use the information given to them.

How does the Site use Personally Identifiable Information?

We use Personally Identifiable Information to customize the Site, to make appropriate service offerings, and to fulfill buying and selling requests on the Site. We may email Visitors and Authorized Customers about research or purchase and selling opportunities on the Site or information related to the subject matter of the Site. We may also use Personally Identifiable Information to contact Visitors and Authorized Customers in response to specific inquiries, or to provide requested information.

With whom we share your data

We do not share Personally Identifiable Information about Authorized Customers with anyone outside our company. Within our company, representatives may contact Authorized Customers about any issues with their orders. If there is a certified Relationship Toolshop® coach or trainer in a geographic location close to a customer or inquiry who has opted into our mailing list, we may share that person’s contact information with that company representative, so the Authorized Customer or inquirer can be made aware of more personalized services available to them. We usually ask permission before connecting the client to one of our leaders. We also offer the opportunity to “opt out” of receiving information or being contacted by us or by any agency acting on our behalf.

How is Personally Identifiable Information stored?

Personally Identifiable Information collected by RTITI is securely stored and is not accessible to third parties or employees of RTITI except for use as indicated above.

What choices are available to Visitors regarding the collection, use, and distribution of the information?

We segment our mailing lists according to geographic locations and customer status (such as graduates, foster parents, etc.), to reduce the number of unsolicited communications an individual receives and ensure that whatever they do receive is appropriate for their interests. For example, only people in a specific zip code would receive notices about live local programs in their area.

Every communication from RTITI allows Visitors and Authorized Customers to control and change their subscription preferences or opt out of receiving unsolicited information from or being contacted by us and/or our vendors and affiliated agencies. If this process fails, since a third-party vendor performs it, we rely on the customer to alert us to this fact in a timely, respectful manner, so we can follow up with the vendor and manually ensure the customer’s preferences are honored.

How Are Cookies Used on the Site?

RTITI uses cookies for several reasons. Some are integrated processes of the platforms we use (WordPress and Podia). See details in the “Cookies” section below.

How does RTITI use login information?

RTITI uses login information, including, but not limited to, IP addresses, ISPs, and browser types, to analyze trends, administer the Site, track a user’s movement and use, and gather broad demographic information. We also use it to block inappropriate users of our services, particularly comments and membership accounts. If you request a password reset, your IP address will be included in the reset email.

What partners or service providers have access to Personally Identifiable Information from Visitors and/or Authorized Customers on the Site?

RTITI uses vendors who provide services that are far more secure and efficient than what we could do on our own. Such vendors may have access to certain Personally Identifiable Information on a need-to-know basis, such as evaluating Authorized Customers for service eligibility. Our privacy policy does not cover their collection or use of this information. When a Visitor is sent to a page that is operated by that third party, there will be an indicator on that page of the company we are using and a link to visit their site and see their policies. Disclosure of Personally Identifiable Information must comply with law. We will disclose Personally Identifiable Information in order to comply with a court order or subpoena or a request from a law enforcement agency to release information. We will also disclose Personally Identifiable Information when reasonably necessary to protect the safety of our Visitors and Authorized Customers.

How does the Site keep Personally Identifiable Information secure?

All of our employees are familiar with our security policy and practices. The Personally Identifiable Information of our Visitors and Authorized Customers is only accessible to a limited number of qualified employees who are given access to the information. We audit our security systems and processes regularly. Sensitive information, such as credit card numbers or social security numbers, is protected by encryption protocols, in place to protect information sent over the Internet. While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering, and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to Visitors or Authorized Customers for any such occurrences.

How can Visitors correct any inaccuracies in Personally Identifiable Information?

Visitors and Authorized Customers may contact us to update Personally Identifiable Information about them or to correct any inaccuracies by emailing us at (email format) “support at relationshiptoolshop dotcom”. (RTITI handles all support issues for each of its many subsidiary niche divisions.)

Can a Visitor delete or deactivate Personally Identifiable Information collected by the Site?

We provide Visitors and Authorized Customers with a mechanism to delete/deactivate Personally Identifiable Information from the Site’s database by contacting our support team. However, because of backups and records of deletions, it may be impossible to delete a Visitor’s entry without retaining some residual information. An individual who requests to have Personally Identifiable Information deactivated will have this information functionally deleted, and we will not sell, transfer, or use Personally Identifiable Information relating to that individual in any way moving forward.

Child Videotaping Use Policy:

Relationship Toolshop® International Training Institute, LLC and its licensed representatives do not endorse and, in fact, discourage the videotaping and internet posting of children misbehaving, where it resides forever. While parents may find it cute, funny or think it could serve as a deterrent for the child, the high probability of the child feeling embarrassed, humiliated or even shameful make it a practice we discourage. Such videotaping can, in many cases, escalate or reward misbehavior. If a child starts misbehaving while a parent is videotaping, we encourage the parent to turn off their camera and tend to their child in a loving, respectful, skillful manner. Furthermore, RTITI and its licensed representatives shall only use existing videos of misbehaving children for parent education purposes and shall only request parents videotape their child’s behavior for private distance-coaching purposes, so we can observe both the parent and child’s behavior before, during and after a recurring problem for which they are seeking support. When requested, it is with the agreement that the video not be posted on the internet and will be erased once the coaching/educational purpose has been served.

Privacy off-line

RTITI provides education, training, and support both online and off-line, such as live in person or via webinars outside our website network. No matter where or how we provide education and support, your privacy and confidentiality are important to us. So, we are including those policies here, too.

Coaching Confidentiality

Prior to entering into a private coaching relationship, the client shall review and agree to, via signature, to our Release of Liability form. This form also includes confidentiality statements and policies related to the coaching relationship.

Seminar Recording Policy

If you are participating in a Parents Toolshop seminar that is being audio or video recorded, you will be notified in advance and asked to sign our Permission to Record form. Our purpose in recording some seminars is to provide additional educational resources in non-print formats. Occasionally, we will use them for promotional purposes.

In a recorded seminar, we will never ask you to share identifying information such as your full name, to protect your confidentiality as one of our clients.

Your voluntary participation in such recorded seminars serves as your informed consent to your use of your voice or image, in whole or in part, in these recordings or other derivative materials based on them with no monetary or other compensation provided in exchange.

Parents Toolshop Consulting, Ltd. or it’s associated companies shall own the copyrights to all recordings and have the right to reproduce, redistribute, prepare derivative works based on, publicly perform, and display these materials without compensation to those participating in the recorded seminars.

Non-Disclosure Agreements

Non-Disclosure Agreements (NDAs) are a common practice in the business world when people, companies, or organizations are discussing a potential joint venture. It allows both parties to fully disclose their plans and ideas, trusting fully that the other party will protect the confidential nature of what is shared and not use it for illegal or unethical purposes.

Prior to sharing confidential information with leader certification inquiries (trainers, coaches, co-authors), business partners, joint venture partners, affiliates, or business-training participants, we may request a signature of our Non-Disclosure Agreement, which protects against the sharing or use of proprietary, confidential information shared by both parties.

Our Non-Disclosure Agreement (NDA) shall begin upon the initiation of the Receiving Party requesting confidential information about Relationship Toolshop® Leader Certification and remain in force per the terms detailed below.

What happens if the Privacy Policy Changes?

We will let our Visitors and Authorized Customers know about changes to our privacy policy by posting such changes on the Site. However, if we are changing our privacy policy in a manner that might cause disclosure of Personally Identifiable Information that a Visitor or Authorized Customer has previously requested not be disclosed, we will contact such Visitor or Authorized Customer to allow such Visitor or Authorized Customer to prevent such disclosure.

Links:

Most of our websites have articles that contain links to other websites. Please note that when you click on one of these links, you are moving to another website. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.

Cookies Policy

Implicit Agreement

Relationship Toolshop® and its subsidiary niche divisions (herein referred to as “RTITI blog network”) use cookies in their website blog network.  By using any website in the RTITI blog network, you agree to this policy and consent to RTITI’s use of cookies following the terms of this policy.

About cookies

Cookies are files sent by web servers to web browsers and stored by the web browsers.

The information is then sent back to the server each time the browser requests a page from the server.  This enables a web server to identify and track web browsers.

There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they reach their expiry date.

Cookies on our website

The RTITI blog network uses the following cookies on this website, including but not limited to the following purposes:

• Membership Account Logins, to save usernames and passwords
• Welcome page, to determine if this is the first time you’ve visited the site (you see the welcome page) or a repeat visitor (you will see a different home page).
• To cache frequently-visited pages

Login cookies

Our blogs do not have memberships or logins. We use the Podia.com platform for all digital product delivery and membership accounts. Their login cookies generally work like other login sites: If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, the site also sets up several cookies to save your login information and your screen display choices. Login cookies usually only last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Please consult Podia’s cookie and privacy policies for more details on how their platform functions. We do not have control over their operations but did choose to have them host all our digital content except for blog articles and webpages due to their outstanding functionality and privacy protection. Read Podia’s policies here.

Comment cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Google cookies

The RTITI blog network uses Google Analytics to analyze the use of this website.  Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers.  The information generated relating to our website is used to create reports about the use of the website. Google will store and use this information.  Google’s privacy policy is available at: http://www.google.com/privacypolicy.html.]

The RTITI blog network reserves the right to publish Google AdSense interest-based advertisements on this website.  These are tailored by Google to reflect your interests.  To determine your interests, Google will track your behavior across the web using cookies.  You can view, delete or add interest categories associated with your browser using Google’s Ads Preference Manager, available at: http://www.google.com/ads/preferences/.  You can opt out of the AdSense partner network cookie at: http://www.google.com/privacy_ads.html.  However, this opt-out mechanism uses a cookie, and if you clear the cookies from your browser your opt-out will not be maintained. To ensure that an opt-out is maintained in respect of a particular browser, you should use the Google browser plug-in available at: http://www.google.com/ads/preferences/plugin.]

Other third-party cookies

When you use this website, you may also be sent third-party cookies to make secure online purchases, opt-in to our mailing list, take surveys or polls, and more.

Refusing cookies

Most browsers allow you to refuse to accept cookies.

In Internet Explorer, you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.

In Firefox, you can adjust your cookies settings by clicking “Tools”, “Options” and “Privacy”.

Blocking cookies may negatively impact the usability of some websites.

Intellectual Property Rights & Policies

Copyright Policy

Copyright Policy

All files and information contained in all the websites or blogs in the Relationship Toolshop® network are copyright by Relationship Toolshop® International Training Institute, LLC (herein referred to as RTITI), and may not be duplicated, copied, modified or adapted, repurposed or curated, in part or in whole, or in any way without our written permission.

Our content, as found within our website, blog, resources, programs and services, is protected under United States and foreign copyrights. The copying, redistribution, use or publication of any such content, is strictly prohibited. YOUR USE OF OUR WEBSITE AND SERVICES DOES NOT GRANT YOU ANY OWNERSHIP RIGHTS TO OUR CONTENT. NOR DOES BEING OUR CLIENT, STUDENT, OR EVEN A CERTIFIED LEADER.

Trademarks

The names “Toolshop®,” “Universal Blueprint®” and “Parents Tool Talk,” are legally registered trademarks in active use. Our website or blog may contain these and other of our service marks or trademarks, as well as those of our affiliates or other companies, in the form of words, graphics, and logos. Your use of our website, blog, resources, programs or services does not constitute any right or license for you to use our service marks or trademarks, without the prior written permission of RTITI.

Proprietary Content & Systems

The Universal Blueprint® system is considered proprietary, because no other parenting or relationship improvement program (to our knowledge) has such a system that can be used for decision-making and problem-solving that results in totally customized responses and solutions that are personalized to the situation and people in it at that moment. It would have been patented if were a mechanical or chemical process. Since it’s not, it is protected under U.S. Copyrights IN WHOLE AND PART.

When you access a product, resource, service or program that teaches the Universal Blueprint® system, you are agreeing to honor the decades of research, development, testing, and updates that have gone into its creation and evolution by not sharing the system or any part of it with anyone ever. This especially applies to family, parenting or relationship professionals who want to create their own content and are referencing various programs and resources to create their own. The Universal Blueprint® system, every part of it, as well as how each part and the whole are described are protected not only by copyright laws, but because this system is the foundation and key component of RTITI’s Unique Service Position and branding, such violations and unauthorized are also considered trademark violations. Such misuse can dilute our company brand and create a market competitor offering an inferior counterfeit that would create confusion among the consumers trying to evaluate the quality of their choices.

If you want to use, teach, or create new content from the Universal Blueprint®, you need to be a certified Relationship Toolshop® leader (advisor/coach, group facilitator/trainer, content contributor/expert/co-author/division leader). Prior to certification, applicants must sign our non-disclosure agreement, because leader certification provides limited and expanded access or use to our copyrighted materials. This separate agreement makes clear that these additional privileges end when the person’s certification ends or goes inactive and their rights revert to that of any other website visitor. We protect our copyrights and will prosecute anyone who violates them, since we have published our policies publicly, such as in these website policies and additional agreements provided at specific points in our service relationship with a person.

User Contributions

Users who post content to this site (e.g., testimonials, discussion forums) agree to abide by the following rules: (1) users may not post or transmit material that is libelous, defamatory, obscene, fraudulent, harmful, threatening, abusive or hateful, that violates the property rights of others (including but not limited to an infringing use of a copyright or trademark), that violates the privacy or publicity right of others, or that is in violation of applicable laws; (2) users may not interfere with other user’s use and enjoyment of this site; (3) users may not use this site to conduct any activity that is illegal or that violates the rights of others; (4) users may not use this site to advertise or sell products or services to others; and (5) users must immediately inform RTITI, which monitors use of all the websites in its network, if they have reason to believe that a user is infringing any copyrighted materials.

A user posting material represents that such material is unique to the user or used with permission of the copyright holder, and assigns to RTITI ownership of such material. RTITI has no responsibility for the content of any material posted by users, but reserves the right in its sole discretion to (i) edit or delete any documents, information or other material submitted to or appearing on this site, and (ii) refuse access to the site to any user that violates this agreement.

Forum discussion areas contain the opinions and views of other users. RTITI is not responsible for the accuracy of any messages on this site and you should always consult a qualified professional before relying on any information you find on this site. Once posted, these comments become the copyrighted property of RTITI, which will apply its privacy and confidentiality policies in deciding whether to share this content outside the forum area.

Website Visitors

When you visit a website owned and operated by RTITI, all the content on it, including articles, digital resources, and physical resources sold from the website are all considered “content from our websites.”

As a visitor, you may:

• view pages from our website in a web browser;
• download pages from our website for caching in a web browser;
• print pages from our website;
• stream audio and video files from our website; and
• use our website services by means of a web browser, subject to the other provisions of this notice.

Except as expressly permitted by the other provisions of this notice, you must not download any material from our website or save any such material to your computer.

You may only use our website for your own personal and business purposes, and you must not use our website for any other purposes.

Except as expressly permitted by this notice, you must not edit or otherwise modify any material on our website.

Unless you own or control the relevant rights in the material, you must not:

• republish material from our website (including republication on another website);
• sell, rent or sub-license material from our website;
• show any material from our website in public;
• exploit material from our website for a commercial purpose; or
• redistribute material from our website, save to the extent expressly permitted by this notice.

 As a website visitor, you must not:

• use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability, or accessibility of the website;
• use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;
• use our website to copy, store, host, transmit, send, use, publish or distribute any material that consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit, or other malicious computer software; or
• conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction, and data harvesting) on or in relation to our website without our express written consent.

Report abuse

If you learn of any unlawful material or activity on our website, or any material or activity that breaches this notice, please let us know. You can let us know about any such material or activity by contacting our support team (support at relationshiptoolshop dotcom) or contact form.

Enforcement of copyright

We take the protection of our copyrights very seriously. If we discover that you have used our copyright materials in contravention of the license set out in this notice, we may bring legal proceedings against you, seeking monetary damages starting at USD 100,000 and/or an injunction to stop you from using those materials. You could also be ordered to pay our legal costs in addition to yours.

Permissions

You may request permission to use the copyright materials on our website by submitting a Reprint Request form, which is at the bottom of every blog article.

Digital Millennium Copyright Act Policy

We respect the intellectual property rights of others just as we expect others to respect our rights. According to the Digital Millennium Copyright Act, Title 17, United States Code, Section 512(c), a copyright owner or their agent may submit a takedown notice to us via our DMCA Agent listed below. As an internet service provider, we may claim immunity from said infringement claims according to the “safe harbor” provisions of the DMCA. To submit a good faith infringement claim to us, you must submit a notice to us that sets forth the following information:

Notice of Infringement – Claim

1. A physical or electronic signature of the copyright owner (or someone authorized to act on behalf of the owner);
2. Identification of the copyrighted work claimed to have been infringed;
3. Identification of the infringing material to be removed, and information sufficient to permit the service provider to locate the material. [Please submit the URL of the page in question to assist us in identifying the allegedly offending work];
4. Information reasonably sufficient to permit the service provider to contact the complaining party including your name, physical address, email address, phone number and fax number;
5. A statement that the complaining party has a good faith belief that the use of the material is unauthorized by the copyright agent; and
6. A statement that the information in the notification is accurate, and, under penalty of perjury, that the complaining party is authorized to act on behalf of the copyright owner.

Title 17 USC §512(f) provides civil damage penalties, including costs and attorney fees, against any person who knowingly and materially misrepresents certain information in a notification of infringement under 17 USC §512(c)(3).

Send all takedown notices through our Contact page. Please send by email for prompt attention to support@relationshiptoolshop.com. (Relationship Toolshop® International Training Institute, LLC is the parent company; Parents Toolshop® is a subsidiary division.)

Please note that we may share the identity and information in any copyright infringement claim we receive with the alleged infringer. In submitting a claim, you understand, accept, and agree that your identity and claim may be communicated to the alleged infringer.

Counter Notification – Restoration of Material

If you have received notice of material being takedown because of a copyright infringement claim, you may provide us with a counter notification to have the material in question restored to the site. Said notification must be given in writing to our DMCA Agent and must contain the following elements according to 17 USC Section 512(g)(3):

1. Your physical or electronic signature.
2. A description of the material that has been taken down and the original location of the material before it was taken down.
3. A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled because of a mistake or misidentification of the material to be removed or disabled.
4. Your name, address, and telephone number, and a statement that you consent to the jurisdiction of the federal district court for the judicial district in which the address is located (or if you are outside of the United States, that you consent to the jurisdiction of any judicial district in which the service provider may be found) and that you will accept service of process from the person or company who provided the original infringement notification.
5. Send your counter notice through our Contact page. Email is highly recommended.

Repeat Infringer Policy

We take copyright infringement very seriously. According to the repeat infringer policy requirements of the Digital Millennium Copyright Act, we maintain a list of DMCA notices from copyright holders and make a good-faith effort to identify any repeat infringers. Those that violate our internal repeat infringer policy will have their accounts terminated. Anyone repeatedly violating our intellectual property rights who does not comply or cooperate with an equitable solution may face legal action. penalties starting at $100,000, plus legal fees.

Modifications

We reserve the right to modify the contents of this page and its policy for handling DMCA claims at any time for any reason. You are encouraged to check back to review this policy frequently for any changes.

Articles, Social Media & Communications Policies

Linking Policy

Status of linking policy

Relationship Toolshop® and the websites of its subsidiary niche divisions (herein referred to as “RTITI-owned domains”) welcome links to their websites if they are made by the terms of this linking policy. This linking policy is intended to assist you when linking to this website AND by using this website you agree to be bound by the terms and conditions of this linking policy.

Links to Relationship Toolshop® or its subsidiary niche divisions

Links pointing to RTITI-owned domains should not be misleading.

Appropriate link text should always be used.

From time to time, we may update the URL structure of our website, and unless we agree in writing otherwise, you are responsible for updating said links.

You must not use our logo to link to this website (or otherwise) without our express written permission.

You must not frame the content of this website or use any similar technology with the content of this website.

Links from this website

This website includes links to other websites owned and operated by third parties. These links are not endorsements or recommendations.

RTITI-owned domains has no control over the contents of third party websites, and RTITI-owned domains accepts no responsibility for them or for any loss or damage that may arise from your use of them.

Removal of links

You agree that, should we request the deletion of a link to RTITI-owned domains that is within your control, you will delete the link promptly.

If you would like us to remove a link to your website that is included on RTITI-owned domains, please contact our support team (see below). Note that unless you have a legal right to demand removal, such removal will be at our discretion.

Changes to this linking policy

We may amend this linking policy at any time by publishing a new version on this website.

Contact us

Should you have any questions about this linking policy, please contact us using the details set out below:

Contact Email: support at-symbol relationshiptoolshop dot com, All Rights Reserved.

External Links Policy

Relationship Toolshop® and the websites of its subsidiary niche divisions (herein referred to as “RTITI-owned domains”) links to other, external websites that provide information we determine at our discretion contain useful information for our Visitors and clients.

These links may be changed at any time as more useful sites come to our attention. The sole purpose of any external link is to enrich this site for our customers. All requests for the inclusion of a link on this site is first and primarily evaluated with the needs of our customers in mind. Generally, external websites do not meet the purposes of RTITI-owned domains if they contain, suggest, or infer any of the following:

1. Advocacy of or opposition to any politically, environmentally, or socially controversial subjects, issues, or candidates.
2. Disparaging or promoting any person or class of persons.
3. External content not suitable for readers or viewers of all ages, or links to or other promotion of businesses whose products or services are not suitable for people of all ages.
4. Promoting or inciting illegal, violent, or socially undesirable conduct.
5. Promotion or availability of alcohol or tobacco products.
6. Promotion or availability of illegal drugs.
7. Promotion or availability of adult or sexually oriented entertainment or materials.
8. Promotion, opposition, or availability of weapons.
9. Promotion, opposition, or availability of gambling.
10. Claims of efficacy, suitability, desirability, or other non-objective statements about businesses, products, or services.
11. Content that infringes on any trademark, copyright, or patent rights of another.
12. Claims or representations in violation of advertising or consumer protection laws.
13. Content that a reasonable citizen may not consider to maintain the dignity and decorum appropriate for government.

This list is a nonexclusive list. The external link policy applies only to websites outside the RTITI blog network. The webmaster shall establish procedures to monitor the implementation and continuing oversight of this policy. These procedures shall include a process for reviewing all new requests for external content links from RTITI-owned domain web pages to another page, to ensure compliance with this policy prior to granting the request.

Each request for such a link shall be evaluated using the following guidelines:

Is the content relevant?

Does the site provide information or services that are not already available or linked to RTITI-owned domains? If not, is the quality of the site comparable to or better than what is already provided? If so, does it have what RTITI deems in its opinion to have too many ads, too overwhelming or confusing to navigate or otherwise provide a browsing experience unlike what our customers, visitors, and clients have told us they prefer?

Is the site well designed, easy to use, cross-browser compliant, and accessible to people with disabilities?

RTITI and each of its subsidiary divisions reserve the right, at its sole discretion and without explanation, to withdraw at any time any external content for any reason.

Blog Comments Policy

We encourage and welcome comments on our blog. We would also like to thank everyone who takes their time to post comments on the websites in the Relationship Toolshop® blog network (i.e. ParentsToolshop).

Visitor comments may be checked through an automated spam detection service. The site also collects data shown in the comments form, the visitor’s IP address, and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Certain types of comments may be edited, deleted, or even blocked or blacklisted the commenter, including:

• Comments posted solely for promotion.
• Comments that are spam or have a spammy nature.
• Comments that use vulgar language or swear words.
• Comments that attack/harass another person individually.

We recommend everyone follow our comment policy rules to help you keep the blog a constructive place for discussion. We reserve the right to edit or delete comments submitted to this blog at any time without notice. The comment policy may change at any point in time.

Social Media Policy

Relationship Toolshop® International Training Institute, LLC and its subsidiary divisions (herein referred to as RTITI, “we,” “us,” or “our”) takes its users (“user”, “you,” “your”) privacy seriously. This Privacy Policy is designed to let you know what information we collect through our Facebook App and/or Fan Page. This policy also extends to other social media platforms, such as Twitter, Pinterest, etc.

We collect information in accordance with this Privacy Policy, and this Privacy Policy only applies to our information collection practices on Facebook. We intend to comply with the requirements outlined by Facebook as it pertains to Developers as outlined here https://developers.facebook.com/policy/ .

As required by Facebook’s Privacy Policy we do not sell your data, however if we are acquired or are merged we may transfer this data. In addition, you may request the removal of your data at any time by contacting us via email but we ask that you give us a reasonable amount of time to fulfill this request once it is made.

By using our Application and/or Page you agree that you are granting us the right to use, copy, display, distribute, deliver, render, and publicly perform any content that you provide to us. The use of our Application and/or Page is also prohibited in certain countries, specifically ones that have blocked the use of Facebook or where your use or our content would be prohibited.

Type of Information We Automatically Collect from Users:

The information we collect depends on the information you allow others to view on your Facebook profile. However, we will collect at least the following information about you:

• Name
• Email
• Gender
• Birthday
• Current City
• Your profile picture
• IP Address
• Browser Type
• Interactions with our App or Facebook Page

Type of Information We Might Collect if you have Authorized us to collect is:

As we said before, we may collect more information depending on whether you have allowed us to collect it based on your user settings. This includes:

• Networks
• Friends List
• Pages
• Interests
• Information about how you interact with your friends
• Profile information
• Posts you have “liked”
• Contact information
• Status Updates
• Calendar of Events
• Whether or not you are online
• “check ins” and friends that have checked you in
• posts or pictures you are tagged in

How we use your information :

• We use data that we receive through Facebook’s API to improve your experience with us
• Analyze and develop new products
• We may use your Facebook ID with certain services that utilize our application, but only to the extent necessary to run our application
• To enable you to use our applications’ features
• To allow you to interact with others that use our Application or Page
• To promote our Application, however, any specific information about you will be in an aggregated, anonymized form, and any identifying information about you will be removed
• To communicate with you about new features
• To update you about changes in our price or site
• Verify your identity

Who do we share your information with?

Application Partners and Third-Party Service Providers: We may share your information with third parties we have partnered with specifically for our Application and/or Fan Page. In addition, we may hire outside companies or third parties to help us manage, create, or maintain our Application and/or Fan Page. These parties are contractually obligated to keep your information confidential, and they will only have access to information that is needed to perform their job.

Other Users: If you have given us permission, and if one of the functions of our Application and/or Fan Page is to allow you to interact with others, you are going to be giving us the ability to share certain information with other users. However, we only share this information if you have allowed us to and if Facebook allows it. We may also analyze how you interact with other users and then aggregate this information, in an anonymized form, to allow us to see how you use our Application and/or Page.

Legal Uses: We may disclose your information if required by a subpoena, through any legal process, to comply with any law or regulation, or by request of any law enforcement agency. We may also disclose your information if we reasonably believe it is necessary to prevent harm or injury or loss, in any way, to us or any third party.

Business Acquisition or Merger: If we are acquired or sell our business we may transfer your information. You may contact us in the event this happens if you have any concerns about the transfer of your data.

Controlling your Data 

You may request that we delete any data about you at any time. Unless you do so, however, we may retain your data until you ask us to delete it, even if we discontinue the Application and/or Page. You may also stop us from collecting information about you if you uninstall our App or remove yourself from our Page or deleted your account. We may allow you to review, correct, or delete your information.

Other Disclosures and Assurances

We DO NOT sell/transfer/give information about your use of Facebook to third parties unless authorized in this Agreement.

We use reasonable safeguards and protections to protect your data. We may have servers located in different jurisdictions, so you are consenting to the transfer of this information from your residence to our servers.

We do not allow users under 13 to use our Application or Fan Page and will delete anyone we suspect is underage.

We may update this Privacy Policy as needed. If we do, we will post a notice on here of the changes and when this Policy was last updated.

Anti-spam Policy

What is spam?

In the context of electronic messaging, spam refers to unsolicited, bulk or indiscriminate messages, typically sent for a commercial purpose.

Relationship Toolshop® International Training Institute, LLC (RTITI) and its subsidiary companies and divisions (including Ambris Publishing, Parents Toolshop® Consulting, and other <Niche> Toolshop) hereby referred to collectively as RTITI, operate and maintain all Toolshop domains and websites. RTITI has a zero-tolerance spam policy.

Automated spam filtering

RTITI’s web network employs messaging systems that automatically scan all incoming email messages and filter out messages that appear to be spam.

Problems with spam filtering

No message filtering system is 100% accurate, and from time-to-time legitimate messages will be filtered out by RTITI’s systems.

If you believe this has happened to a message you have sent, please advise the message recipient by another means.

You can reduce the risk of a message being caught by the spam filters by sending the message in plain text (i.e. no HTML), removing any attachments, and ensuring that your messages are scanned for malware before dispatch.

Receipt of unwanted messages from RTITI

In the unlikely event that you receive any message from RTITI or sent using RTITI’s systems that may be considered to be spam, please contact RTITI at support at relationshiptoolshop dotcom and the matter will be investigated.

Changes to this anti-spam policy

RTITI may amend this anti-spam policy at any time by publishing a new version on this website.

Return/Refunds Policies

Physical Product Return Policy

 Per Ambris Publishing, a subsidiary company if RTITI

RETURN/REFUND POLICY

This policy applies to physical products. Any digital resources that can be copied, saved, stored, or shared are non-refundable.

* All returns must be pre-approved and include documentation that clearly indicates the reason for return.

* If not pre-approved or no reason is indicated, it is assumed the reason is “overstock” and the terms below apply.

• Defective items: will be automatically replaced, with the publisher paying shipping if the publisher is notified of the problem before the return shipment is made, to pre-authorize the return. Publisher will ship new books upon receiving the returned items, to first verify defective quality. If the buyer wants replacement items shipped sooner, they can place a new order and when the defective items are received, a credit for the defective items will be issued and applied to any outstanding balances.
• Overstock returns: Unfortunately, we have no way to resell books that have already been read, handled, or otherwise used. Therefore, books that have been taken out of the original packing and placed into bookstores for resale perusal will not be accepted; shipment will be refused and buyer will incur all shipping charges. Unless a buyer notifies the publisher of one of the aforementioned conditions or can verify the books were never placed in the store where they could get handled, any unexpected, unauthorized return shipments will be refused and shipped back at buyer’s expense.

* If publisher receives an order for a new shipment of the identical book within 30 days of an overstock return, publisher will assume the vendor is avoiding payment by returning used product and will no longer accept order or returns from that vendor.

• Items damaged in transit to buyer: will receive credits and replacements based on whose shipping account was used to ship the books to the buyer.

Reason: Shipping companies such as FedEx and UPS are usually insured. It is their insurance payment that will compensate the publisher for the damaged goods. In compliance with the policies of these shipping companies, the party whose account was used to pay shipping needs to file the insurance claim for the damaged goods.

For either party to file an insurance claim, the following criteria must be met:

(a) The receiver/buyer must obtain photographic proof of the damage (to both the container and damaged items). (Buyers/Distributors: please notify your receiving department to inspect each shipment and immediately document any damage. If no documentation is obtained, no claim, refund or credit can be made.)

 (b) The tracking number of the shipment that was received damaged is recorded. (If no tracking number is provided, no claim, refund or credit can be made.)

If all the above conditions are met, an insurance claim can be filed by the party whose shipping account was used. Then, credits or replacements will occur as follows:

* If Ambris Publishing’s shipping account was used: credits or returns must meet the above criteria and the following criteria:

(a) The Buyer/Receiver is responsible for notifying the publisher of damage within 48 hours of receiving the damaged shipment, specifying if they want a credit or replacement, and confirming proof of the damage has been or will be promptly sent to the publisher.

(b) Receipt of the documentation of damage (photographic evidence and any damaged items being returned) must be received by the publisher within 10 calendar days of buyer notifying the publisher of the damaged goods and whether you want to return or sell the damaged items (see next item). (Electronic submissions of photos are accepted at the email address above: PTCinfo@parentstoolshop.com.)

(c) Upon receipt of the documentation of damage, one of the following will happen:

• If the buyer wants to keep and sell the damaged goods:
  • If the order was pre-paid: a credit memo will be created for the payment for the damaged order. That credit can be applied toward any outstanding balances or future orders.
  • If the order was invoiced: the invoice can be adjusted and reissued for 50% of the new sales price for which the reseller plans to sell the items.
• If the buyer wants replacement books, notify the publisher you want to ship the damaged books back (at the publisher’s cost). Upon approval of the request, the publisher will either arrange for a return tag to be provided to the buyer or provide the buyer with the publisher’s shipping account number. When the tracking number for the return shipment is provided to the publisher, the publisher will ship replacement items at the publisher’s expense.

 * If the receiver (bookstore, vendor) uses their own shipping account for the order, they are responsible for filing the insurance claim with the shipping company that damaged the items, following the shipping company’s procedures. The insurance payment they receive will serve as credit or reimbursement for the damaged items. If the damaged items were returned to the publisher, the insurance pay-out will be paid to the publisher, to compensate for the damaged goods returned and their shipping costs. If the buyer sends the insurance claim documentation to Ambris Publishing, it will receive either full credit or replacement books (whichever the buyer requests) within 10 days of receiving the documentation.

* DETERMINATION OF DAMAGE IS AT PUBLISHER’S DISCRETION AND JUDGMENT. IF NO DOCUMENTATION OF THE DAMAGE IS PROVIDED, NO CLAIM CAN BE FILED AND NO CREDITS OR REPLACEMENTS WILL BE MADE BY THE PUBLISHER.

* IF THE BUYER DOES NOT FILE A DAMAGE REPORT WITH THE PUBLISHER WITHIN 48 HOURS OF RECEIVING DAMAGED GOODS OR WITH THE SHIPPING COMPANY (FEDEX, YELLOW, USPS, ETC.) WITHIN 30 DAYS, THE BUYER WILL BE RESPONSIBLE FOR PAYING THE PUBLISHER FOR THE ORDER.

Issuing credit:

• For buyer to qualify for credit on return shipping charges, Ambris Publishing must receive notification within 10 days of the exact charges, to issue proper credit. If notification is not received within 10 days, return shipping charges will not be included in the credit and will not be added later.
• Ambris Publishing issues credit memos, not refund checks, within 30 days of receiving returns. Credit reflects any return shipping charges for which Ambris has been notified. Credit memos are applied to open invoices and against future purchases. Credits expire one year from issue date.

Return Shipping address is available upon request. Send email to “support at relationship toolshop dotcom” in traditional email format.

Digital Download Agreement

This Digital Download Agreement (hereinafter referred to as the “Agreement”) is effective upon downloading any digital resources from any website on the Relationship Toolshop® blog network. This Agreement is between the person indicated on the order/registration (herein referred to as the “Receiving Party”) and Jody Johnston Pawel and/or Relationship Toolshop® International Training Institute, LLC (RTITI) and their related entities, including but not limited to any of the subsidiary companies represented by Certified Relationship Toolshop® Expert Co-Authors  and Ambris Publishing, (hereinafter collectively referred to as the “Disclosing Party”). This term includes all RTITI employees, agents, representatives, attorneys, certified Leaders and consultants. Both the Receiving Party and the Disclosing Party may sometimes be referred to in this Agreement as “a Party” or “the Parties”.

The Receiving Party is permitted to review, examine, inspect, and obtain the Disclosing Party’s confidential, proprietary information only for the purpose for which it was received (such as participating in a Toolshop® program or service or purchasing a resource delivered in digital format.) Otherwise, the Receiving Party will hold such information strictly confidential pursuant to the terms of this Agreement.

The Receiving Party understands that the Disclosing Party has disclosed or may disclose information (including, without limitation, formulas, tools, methodologies, processes, ideas, systems, techniques), which, to the extent previously, presently, or subsequently disclosed to the Receiving Party is hereinafter referred to as “Proprietary Information” of the Disclosing Party.

The Receiving Party may share some resources with others, by following the Disclosing Party’s Reprint Guidelines as laid out here: The Receiving Party may publish/reprint any article from a website on the Relationship Toolshop® blog network for noncommercial purposes in an e-zine, website, blog, forum, RSS feed or print publication, as long as it is the entire un-edited article and title and it includes credit to the original article’s source, including the author’s bio and active links as they appear with the article.  We also appreciate a quick note/e-mail telling us where you are reprinting the article. To request permission from the author or co-authors to publish, copy or distribute an article or any other information received, for commercial purposes or to make multiple copies for educational purposes, please complete and send a Permission to Reprint Form.

Digital Goods Refund Policy

We offer refunds on purchases of our digital goods for the following reasons:

• Non-delivery of the product: Due to an issue with the mail, you do not receive a delivery e-mail from us. Depending on the price of the product, Relationship Toolshop® may require you to first submit proof that you have submitted a report to the mail service describing the missing item;
• Download issues: You have problems that prevent you from downloading the product. Relationship Toolshop® offers specific step-by-step directions/instructions with screen shots for both Mac and PC customers at our Download Help Relationship Toolshop® recommends that you contact the support team for your browser provider, as Relationship Toolshop® ensures that our digital resources can be downloaded with all major browsers, and this problem usually arises from a customer’s issue with either their browser, firewall, or network;
• Irreparable defects with the digital file(s): Although all the products are thoroughly tested before release, unexpected errors may occur. Please retry downloading after refreshing the page, re-logging into the site, exiting and restarting your browser, or as a final resort rebooting your computer. If none of these fix the problem, submit a ticket to our Support Team (support at relationship toolshop dot com) for trouble-shooting or approval of a refund request;
• Product not-as-described: Since we often provide demo videos and samples prior to purchase, a request based on this reason is addressed on a case-by-case basis and subject to our approval. To prevent this kind of claim from arising, every customer is encouraged to check free samples ( in the form of video overviews, demo links, product samples, screen shots) of each type of the product offered before making a purchase.

Course Registration Cancellation & Refund Policy

Relationship Toolshop® International Training Institute offers live and on-line training programs directly and through its subsidiary service divisions, like Parents Toolshop®, Foster Parents Toolshop®, Christian Toolshop®, etc. Unless otherwise specifically indicated on the registration or confirmation materials, the following registration and refund policies will apply:

LIVE PROGRAMS

We contract with sponsors to provide meeting space and publicity (often at cost), so we can offer live in-person training programs at as low a cost as possible. The closer we get to a start date, the more financial consequences there are for cancellations. (i.e. we pay extra to book a room for the number of people registered then people cancel and still have to pay for a room bigger than we need or to print more materials, etc.) So just like any other training program or university that’s not funded by outside grants or funding, we need to have graduated cancellation refund policies so we can still meet the financial commitments we have made to provide the class.

Refund Policy For Course Cancellations
100% refund 30+ days in advance of the first class.
50% refund 15-29 days in advance of the first class.
25% refund 7-14 days in advance of the first class.
10% refund 2-6 days in advance of the first class.
NO REFUND less than 2 days in advance of the first class.

ONLINE PROGRAMS

Our online programs provide proprietary intellectual property in a format that can be saved, consumed, and often even downloaded. Therefore, once someone has access to this content there are no refunds because they have received the content for which they paid and could have saved it. There are two exceptions to this policy:

• If the refund request is due to technical issues that prevented access to the content and RTITI or its subsidiary has been notified and given a chance to rectify or fix the situation in a reasonable timeframe. Sometimes, because it involves website functionality, we may need to submit a support ticket to a third-party vendor, so “reasonable” would be 2 business days for RTITI support team to respond to the initial request and up to 2 weeks maximum for website fixes to be completed unless the support RTITI seeks is delayed. RTITI support should be communicating all this on a timely basis to the registrant, at least weekly. We apologize in advance if you have this issue and will work with you to prevent such delays. We appreciate your patience and understanding of the complexities of offering online programming.
• If you haven’t gotten access to all the modules, because they become available at different times. Here the refund is based on how many lessons you have access to, even if you haven’t accessed the lessons since access has been granted. The two ways this limited access may occur are as follows:
  • The course lessons are “dripped” by dates. You can be refunded for lessons to which you have not yet been granted access. Example: A 10-session course releases a new module each week over 10 weeks. Once you have access to each new module, the percentage of refund you can request diminishes.
  • The course progress is controlled by the student by completing one module/lesson and clicking a box to indicate that lesson is “complete,” before gaining access to the next module.

If you have any questions or issues, please contact our support team.

Disclaimers & Disclosures

Earnings Disclaimer

EVERY EFFORT HAS BEEN MADE TO ACCURATELY REPRESENT OUR PRODUCTS AND SERVICES AND ANY EARNING POTENTIAL IT MAY HAVE. THERE IS NO GUARANTEE, HOWEVER, THAT YOU WILL EARN ANY MONEY USING THE TECHNIQUES AND IDEAS IN THESE MATERIALS, INCLUDING THOSE RELATED TO BUILDING A BUSINESS. EXAMPLES IN THESE MATERIALS ARE NOT TO BE INTERPRETED AS A PROMISE OR GUARANTEE OF EARNINGS. EARNING POTENTIAL IS ENTIRELY DEPENDENT ON THE PERSON USING OUR PRODUCT, IDEAS AND TECHNIQUES.

ANY CLAIMS MADE OF ACTUAL EARNINGS OR EXAMPLES OF ACTUAL RESULTS CAN BE VERIFIED UPON REQUEST. YOUR LEVEL OF SUCCESS IN ATTAINING THE RESULTS CLAIMED IN OUR MATERIALS DEPENDS ON THE TIME YOU DEVOTE TO THE PROGRAM, THE IDEAS AND TECHNIQUES MENTIONED, YOUR FINANCES, KNOWLEDGE, AND VARIOUS SKILLS. SINCE THESE FACTORS DIFFER ACCORDING TO INDIVIDUALS, WE CANNOT GUARANTEE YOUR SUCCESS OR INCOME LEVEL. NOR ARE WE RESPONSIBLE FOR ANY OF YOUR ACTIONS.

MATERIALS IN OUR PRODUCT AND OUR WEBSITE MAY CONTAIN INFORMATION THAT INCLUDES OR IS BASED UPON FORWARD-LOOKING STATEMENTS WITHIN THE MEANING OF THE SECURITIES LITIGATION REFORM ACT OF 1995. FORWARD-LOOKING STATEMENTS GIVE OUR EXPECTATIONS OR FORECASTS OF FUTURE EVENTS. YOU CAN IDENTIFY THESE STATEMENTS BY THE FACT THAT THEY DO NOT RELATE STRICTLY TO HISTORICAL OR CURRENT FACTS. THEY USE WORDS SUCH AS “ANTICIPATE,” “ESTIMATE,” “EXPECT,” “PROJECT,” “INTEND,” “PLAN,” “BELIEVE,” AND OTHER WORDS AND TERMS OF SIMILAR MEANING IN CONNECTION WITH A DESCRIPTION OF POTENTIAL EARNINGS OR FINANCIAL PERFORMANCE.

ANY AND ALL FORWARD-LOOKING STATEMENTS HERE OR ON ANY OF OUR SALES MATERIAL ON ANY WEBSITES OWNED AND OPERATED BY RELATIONSHIP TOOLSHOP® INTERNATIONAL TRAINING INSTITUTE, LLC (RTITI) ARE INTENDED TO EXPRESS OUR OPINION OF EARNINGS POTENTIAL. MANY FACTORS WILL BE IMPORTANT IN DETERMINING YOUR ACTUAL RESULTS AND NO GUARANTEES ARE MADE THAT YOU WILL ACHIEVE RESULTS SIMILAR TO OURS OR ANYBODY ELSES, IN FACT NO GUARANTEES ARE MADE THAT YOU WILL ACHIEVE ANY RESULTS FROM OUR IDEAS AND TECHNIQUES IN OUR MATERIAL.

All authors, co-authors and publishers disclaim any warranties (express or implied), merchantability, or fitness for any particular purpose. The authors, co-authors, and publisher shall in no event be held liable to any party for any direct, indirect, punitive, special, incidental or other consequential damages arising directly or indirectly from any use of this material, which is provided “as is”, and without warranties.

As always, the advice of a competent legal, tax, accounting or other professional should be sought.

RTITI does not warrant the performance, effectiveness or applicability of any sites listed or linked to on websites owned and operated on the RTITI website/blog network.

All links are for information purposes only and are not warranted for content, accuracy or any other implied or explicit purpose.

Health Disclaimer

Implicit Agreement

BY USING THIS WEBSITE, BLOG, E-MAILS, VIDEOS, OR ANY OF OUR PROGRAMS, SERVICES, OR PRODUCTS, YOU IMPLICITLY SIGNIFY YOUR AGREEMENT TO ALL PARTS OF THE FOLLOWING DISCLAIMER AND ARE AGREEING TO BE LEGALLY BOUND BY THESE TERMS.

For Educational and Informational Purposes Only

The information contained in our website, blog, guest blogs, e-mails, videos, programs, services and/or products is for educational and informational purposes only, and is made available to you as self-help tools for your own use. While Jody Johnston Pawel, LSW, CFLE and other Relationship Toolshop® leaders, trainers and coaches may draw on their prior professional training and experience as licensed professionals (including but not limited to social workers, psychologists, therapists, Certified Family Life Educators, etc.), you acknowledge that we are providing education and support to you as family life educators and coaches only, to use at your own discretion in your own family or family life professional practice. We do not provide therapy or counseling services in our roles and nothing we say or do should be misconstrued or interpreted as such.

Not Medical, Mental Health, or Spiritual Advice

The information contained in this website or provided through our blog, e-mails, videos, programs, services or products is not intended to be a substitute for professional medical, mental health or spiritual advice, diagnosis or treatment that can be provided by your own physician, nurse practitioner, physician assistant, therapist, counselor, mental health practitioner, licensed dietitian or nutritionist, spiritual counselor, or any other licensed or registered health care professional. By enrolling in any of the seminars, workshops, coaching, or programs offered, you are not engaging in a therapeutic relationship. If you need therapy, you need to engage the services of a mental health professional.

Do not disregard professional medical advice or delay seeking professional advice because of information you have read on this website or received from us. Do not stop taking any medications without speaking to your physician, nurse practitioner, physician assistant, mental health provider or other health care professionals. If you have or suspect that you have a medical or mental health issue, contact your healthcare provider promptly.  We are not providing health care, medical, nutrition, or therapy services or attempting to diagnose, treat, or cure in any manner whatsoever any physical ailment, or any mental or emotional issue, disease, or condition. Rather, we serve as coaches, educators, mentors, and guides who help you reach your own personal and business goals.

Referral to Mental Health Practitioners

Should it appear that professional counseling services may be appropriate for any potential mental health issue or concern, including post-traumatic stress disorder (PTSD), we will refer you to a licensed therapist, counselor, or other mental health practitioner, as we will not be operating at any time as a therapist, counselor, or mental health practitioner in the role of educator and coach.  Our intent is NOT to replace any relationship that exists, or should exist, between you and your doctor, nurse practitioner, physician assistant, therapist, counselor, or other physical or mental health care professional or spiritual counselor. Since we have a relationship with you that is very limited in scope, extent and time, we may not realize that you need a referral, so we also shall not be held liable for not referring you for professional services if you find at a later point you needed them.

Not Legal or Financial Advice

Acting in the capacity as a business coach for other parenting and family life educators and coaches, we provide business consulting and coaching, business development, and coaching for educational and informational purposes only. The information provided on this website or our blog, e-mails, videos, programs, services and/or products is not intended to be a substitute for professional business, tax or financial advice from your own tax consultant, accountant, lawyer, or any other financial or business professional.  The law varies by state, and it is constantly changing, so therefore it affects each individual and business in different ways.  As a result, it is recommended to seek outside financial, business, and/or legal counsel relating to your specific circumstances as needed. You are hereby advised to consult with your tax consultant, accountant, or lawyer for any and all questions and concerns you have, may have, or hereafter have regarding any and all information presented by our website, programs, or services about your specific financial situation.

Not Evaluated by the FDA

The information contained on this website or provided through our blog, e-mails, videos, programs, services, or products has not been evaluated by the Food and Drug Administration and is not intended to diagnose, treat, cure, or prevent any disease, or to be considered medical, psychological, or spiritual advice.

Personal Responsibility

We aim to accurately represent the information provided on our website, blog, e-mails, videos, programs, services, and products. You are acknowledging that you are participating voluntarily in using our website or blog or in any of our e-mails, videos, programs, services, and/or products, and you alone are solely and personally responsible for your results. You acknowledge that you take full responsibility for your health, life and well-being, as well as the health, lives and well-being of your family and children (where applicable), and all decisions now or in the future.

In the seminars, workshops, coaching and programs we offer, we may discuss many options for a specific problem or opportunity.  You are expected to use your own good judgment in taking any actions that may relate to our discussions or given in a workshop or seminar. Our trainers and coaches will support, assist and coach you, but are in no way responsible for your actions.  All decisions and actions are ultimately yours and yours alone to make.

No Guarantees

Our role is to support and assist you in reaching your goals, but your success depends primarily on your own effort, motivation, commitment, and follow-through. We cannot and do not guarantee that you will attain a particular financial result for your business, and you accept and understand that results differ for everyone. Everyone’s personal, relationship or business success depends on many factors, including his or her background, dedication, desire, and motivation. As with any self-improvement program or service, your results may vary, and will be based on many variables; therefore no behavior, improvement, income, profit, or financial results are ever promised or guaranteed.

Assumption of Risk

Sometimes, some unknown individual risks and circumstances can arise during the use of our programs, services, and/or products that cannot be foreseen that can influence or reduce results.  We are not responsible for your actions or choices before, during, or after any of our programs, services, and/or products. You understand that any mention of any program component, suggestion or recommendation is to be taken at your own risk, with no liability on our part. You accept full responsibility for the consequences of your use, or non-use, of any information provided by us through any means whatsoever. Your use, or non-use, of this information is at your own risk, and you absolve us of any liability or loss that you, or your family or children (if applicable) or any other person, may incur from your or their use or non-use of the information provided.

No Liability

We do not assume liability for accidents, delays, injuries, loss or damage due to any act or default of any company, organization, or person engaged in rendering services, products, or in carrying out arrangements, tours, or educational sessions in any location; including but not limited to a private home, hotel, restaurant, company/business, non-profit organization, school, university, or outdoor setting. In the event that you use the information provided through our website, blog, e-mails, videos, programs, services, and/or products by us or our affiliates, we assume no responsibility. We also assume no liability for using various methodologies or tools in our practice, including but not limited to positive psychology, mindfulness, meditation, guided imagery, emotional freedom technique, LIIFT (Life Improving Internal Focus Technique, www.LIIFT.info), essential oils, or assessments.

Every Effort

Although every effort is made to ensure the accuracy of published information on or through our website, blog, e-mails, videos, programs, services and products, the information may inadvertently contain inaccuracies or typographical errors. We are not responsible for the views, opinions, or accuracy of facts referenced in our website, blog, e-mails, videos, programs, services, and products, or those of any other company affiliated with us in any way. Every effort has been made to present you with the most accurate, up-to-date information, but because the nature of scientific research is constantly evolving, we cannot be held responsible for the accuracy of our content.

Release of Claims

We will not be held responsible in any way for the information, products, or materials that you request or receive through or on our website, blog, e-mails, videos, programs, services and/or products.  In no event will we be liable to any party for any direct, indirect, special, incidental, equitable or consequential damages for any use of or reliance on this website or blog, e-mails, videos, programs, services, and/or products, or on those affiliated with us in any way; including, without limitation, any lost profits, personal or business interruptions, personal injuries, accidents, misapplication of information or any other loss, physical or mental disease, condition or issue, or otherwise, even if we are expressly advised of the possibility of such damages or difficulties.

Indemnity

You agree to defend, indemnify and hold harmless Relationship Toolshop® International Training Institute, LLC, its representatives and affiliates, officers, directors, and employees from all liabilities, claims, costs, and expenses, including attorneys’ fees, that arise from your use of the Site, the Site’s blog, products, programs, services, your posting, downloading or transmission of communications or material on this Site, or from your violation of applicable law.

No Warranties

WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS WEBSITE OR THE INFORMATION, CONTENT, MATERIALS, PROGRAMS, SERVICES, OR PRODUCTS INCLUDED ON THE WEBSITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS WEBSITE INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, EQUITABLE, PUNITIVE AND/OR CONSEQUENTIAL DAMAGES.

Questions

If you have any questions about this disclaimer, please contact our support team at support @ RelationshipToolshop dotcom.

Testimonials Disclosure

The testimonials, examples, and photos used in our website, promotional materials, programs, products, blog articles and elsewhere are of actual clients and results they personally achieved. They are unsolicited, true, and in the clients’ words, whether submitted in writing or spoken verbally. Each client has provided these unsolicited comments and approved of their use and photos to be used in our materials to speak to our program, service, and/or product capabilities. Due to the confidential nature of relationships and parenting, some names have been changed, abbreviated, or eliminated, to share stories about results while simultaneously protecting confidentiality.

Testimonials are non-representative of all clients. They are not intended to represent or guarantee that current or future clients will achieve the same or similar results.  Rather, these client stories represent what is possible with our programs, services, and/or products. Each of these unique stories, and any and all results reported in these stories by our clients, are the culmination of numerous variables, some of which we cannot control.

Unique experiences and past performances do not guarantee future results! Relationships, especially parenting, are unpredictable and involve risk. Professionals who choose to create businesses that serve parents, families, and support and educate people about their relationships will always have the potential for loss. Your results may vary. If you cannot afford to risk the losses, you should not invest in the relationship/parenting market.

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