Privacy Policy

Relationship Toolshop® and the websites of its subsidiary niche divisions (herein referred to as “RTITI-owned domains”) understand that privacy online is important to users of our Site, especially when conducting business. This statement governs our privacy policies with respect to those users of the Site (“Visitors”) who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered by Relationship Toolshop® International Training Institute, LLC (RTITI ) and its subsidiary divisions (<Niche> Toolshop®) (collectively, “Services”) (“Authorized Customers”).

“Personally Identifiable Information”

Refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address, and credit card information. Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.

What Personally Identifiable Information is collected?

This website’s membership platform (WishListMember and WPMUDEV) collects basic user profile information from all of members who have chosen to create an account, to access purchases and secure content. This website and its membership platform does not collect any financial or legal information from its visitors. This is the only information directly collected by this website.

What organizations are collecting the information?

In addition to our direct collection of information, our third party service vendors who collect and secure data to provide secure contact database management services (email lists services such as 1shoppingcart and MailChimp) and secure order processing (i. e. Authorize. net, Paypal, Stripe). We do not control how these third parties use such information, but we do ask them to disclose how they use personal information provided to them from Visitors and Authorized Customers. We also verify they are in compliance with all international laws and have had no history of security breaches. Some of these third parties may be intermediaries that act solely as links in the distribution chain, and do not store, retain, or use the information given to them.

How does the Site use Personally Identifiable Information?

We use Personally Identifiable Information to customize the Site, to make appropriate service offerings, and to fulfill buying and selling requests on the Site. We may email Visitors and Authorized Customers about research or purchase and selling opportunities on the Site or information related to the subject matter of the Site. We may also use Personally Identifiable Information to contact Visitors and Authorized Customers in response to specific inquiries, or to provide requested information.

With whom may the information may be shared?

We do not share Personally Identifiable Information about Authorized Customers with anyone outside our company. Within our company, representatives may contact Authorized Customers about any issues with their orders. If there is a certified Relationship Toolshop® coach or trainer in a geographic location close to a customer or inquiry who has opted into our mailing list, we may share that person’s contact information with that company representative, so the Authorized Customer or inquirer can be made aware of more personalized services available to them. We will usually ask permission before connecting the client to one of our leaders. We also offer the opportunity to “opt out” of receiving information or being contacted by us or by any agency acting on our behalf.

How is Personally Identifiable Information stored?

Personally Identifiable Information collected by RTITI is securely stored and is not accessible to third parties or employees of RTITI except for use as indicated above.

What choices are available to Visitors regarding collection, use and distribution of the information?

We segment our mailing lists according to geographic locations and customer status (such as graduates, foster parents, etc.), to reduce the amount of unsolicited communications an individual receives and assure that whatever they do receive is appropriate for their interests. For example, only people in a specific zip code would receive notices about live local programs in their area.

Every communication from RTITI provides the opportunity for Visitors and Authorized Customers to control and change their subscription preferences or opt out of receiving unsolicited information from or being contacted by us and/or our vendors and affiliated agencies. If this process fails, since it is performed by a third party vendor, we rely on the customer alerting us to this fact in a timely, respectful manner, so we can follow up with the vendor and manually assure the customer’s preferences are honored.

Are Cookies Used on the Site?

Cookies are used for a variety of reasons. We use Cookies to obtain information about the preferences of our Visitors and the services they select. We also use Cookies for security purposes to protect our Authorized Customers. For example, if an Authorized Customer is logged on and the site is unused for more than 10 minutes, we will automatically log the Authorized Customer off. See our cookie policy for more details.

How does RTITI use login information?

RTITI uses login information, including, but not limited to, IP addresses, ISPs, and browser types, to analyze trends, administer the Site, track a user’s movement and use, and gather broad demographic information. We also use it to block inappropriate users of our services, particularly comments and membership accounts.

What partners or service providers have access to Personally Identifiable Information from Visitors and/or Authorized Customers on the Site?

RTITI has entered into and will continue to enter into partnerships and other affiliations with a number of vendors who can provide services that are far more secure and efficient than what we could do on our own. Such vendors may have access to certain Personally Identifiable Information on a need-to-know basis, such as evaluating Authorized Customers for service eligibility. Our privacy policy does not cover their collection or use of this information. When a Visitor is sent to a page that is operated by that third party, there will be an indicator on that page of the company we are using and a link to visit their site and see their policies. Disclosure of Personally Identifiable Information to comply with law. We will disclose Personally Identifiable Information in order to comply with a court order or subpoena or a request from a law enforcement agency to release information. We will also disclose Personally Identifiable Information when reasonably necessary to protect the safety of our Visitors and Authorized Customers.

How does the Site keep Personally Identifiable Information secure?

All of our employees are familiar with our security policy and practices. The Personally Identifiable Information of our Visitors and Authorized Customers is only accessible to a limited number of qualified employees who are given a password in order to gain access to the information. We audit our security systems and processes on a regular basis. Sensitive information, such as credit card numbers or social security numbers, is protected by encryption protocols, in place to protect information sent over the Internet. While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to Visitors or Authorized Customers for any such occurrences.

How can Visitors correct any inaccuracies in Personally Identifiable Information?

Visitors and Authorized Customers may contact us to update Personally Identifiable Information about them or to correct any inaccuracies by emailing us at (RTITI handles all support issues for each of its many subsidiary niche divisions.)

Can a Visitor delete or deactivate Personally Identifiable Information collected by the Site?

We provide Visitors and Authorized Customers with a mechanism to delete/deactivate Personally Identifiable Information from the Site’s database by contacting our support team. However, because of backups and records of deletions, it may be impossible to delete a Visitor’s entry without retaining some residual information. An individual who requests to have Personally Identifiable Information deactivated will have this information functionally deleted, and we will not sell, transfer, or use Personally Identifiable Information relating to that individual in any way moving forward.

Child Videotaping Use Policy:

Relationship Toolshop® International Training Institute, LLC and its licensed representatives do not endorse and, in fact, discourage the videotaping and internet posting of children misbehaving, where it resides forever. While parents may find it cute, funny or think it could serve as a deterrent for the child, the high probability of the child feeling embarrassed, humiliated or even shameful make it a practice we discourage. Such videotaping can, in many cases, escalate or reward misbehavior. If a child starts misbehaving while a parent is videotaping, we encourage the parent to turn off their camera and tend to their child in a loving, respectful, skillful manner. Furthermore, RTITI and its licensed representatives shall only use existing videos of misbehaving children for parent education purposes and shall only request parents videotape their child’s behavior for private distance-coaching purposes, so we can observe both the parent and child’s behavior before, during and after a recurring problem for which they are seeking support. When requested, it is with the agreement that the video not be posted on the internet and to be erased once the coaching/educational purpose has been served.

Privacy off-line

RTITI provides education, training and support both on-line and off-line, such as live in person or via webinars outside our website network. No matter where or how we are providing education and support, your privacy and confidentiality are important to us. So we are including those policies here, too.

Coaching Confidentiality

Prior to entering into a private coaching relationship, the client shall review and agree to, via signature, to our Release of Liability form. This form also includes confidentiality statements and policies related to the coaching relationship.

Seminar Recording Policy

If you are participating in a Parents Toolshop seminar that is being audio or video recorded, you will be notified in advance and asked to sign our Permission to Record form. Our purpose in recording some seminars is to provide additional educational resources in non-print formats. Occasionally, we will use them for promotional purposes.

In a recorded seminar, we will never ask you to share identifying information such as your full name, to protect your confidentiality as one of our clients.

Your voluntary participation in such recorded seminars serves as your informed consent to your use of your voice or image, in whole or in part, in these recordings or other derivative materials based on them with no monetary or other compensation provided in exchange.

Parents Toolshop Consulting, Ltd or it’s associated companies shall own the copyrights to all recordings and have the right to reproduce, redistribute, prepare derivative works based on, publicly perform and display these materials without compensation to those participating in the recorded seminars.

Non-Disclosure Agreements

Non-Disclosure Agreements (NDAs) are common practice in the business world when two people, companies, or organizations are discussing a potential joint venture. It allows both parties to fully disclose their plans and ideas, trusting fully that the other party will protect the confidential nature of what is shared and not use it for illegal or unethical purposes.

Prior to sharing confidential information leader certification inquiries (trainers, coaches, co-authors), business partners, joint venture partners, affiliates, or business-training participants, we may request signature of our Non-Disclosure Agreement, which protects against the sharing or use of proprietary, confidential information shared by both parties.

Our Non-Disclosure Agreement (NDA) shall begin upon the initiation of the Receiving Party requesting confidential information about Relationship Toolshop® Leader Certification and remain in force per the terms detailed below

What happens if the Privacy Policy Changes?

We will let our Visitors and Authorized Customers know about changes to our privacy policy by posting such changes on the Site. However, if we are changing our privacy policy in a manner that might cause disclosure of Personally Identifiable Information that a Visitor or Authorized Customer has previously requested not be disclosed, we will contact such Visitor or Authorized Customer to allow such Visitor or Authorized Customer to prevent such disclosure.

Links: contains links to other web sites. Please note that when you click on one of these links, you are moving to another web site. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.